top of page

Returns & Cancellations

At CBP Duties US, we strive to provide exceptional service to our clients. If for any reason you need to cancel your subscription or are unsatisfied with our services, please review the following Returns & Cancellations Policy:

  1. Cancellation of Service:

    • To cancel your subscription, we require a minimum of 30 days' notice prior to the next billing cycle.

    • You may cancel your subscription by contacting our customer support team at least 30 days before your next billing date.

    • Upon cancellation, your access to our services will be terminated at the end of the current billing cycle.

  2. Refund Policy:

    • We do not offer refunds for partial months of service.

    • If you cancel your subscription, you will continue to have access to our services until the end of the current billing cycle, and no further charges will be incurred.

  3. Cancellation Due to Dissatisfaction:

    • If you are unsatisfied with our services and wish to cancel your subscription, you must notify us within 14 days of the start of your current billing cycle.

    • To request cancellation due to dissatisfaction, please contact our customer support team, and we will assist you promptly.

  4. Effect of Cancellation:

    • Upon cancellation of your subscription, you will lose access to our services and any data or information associated with your account.

    • It is your responsibility to export any data or information you wish to retain before the cancellation takes effect.

  5. Changes to Service:

    • We reserve the right to modify, suspend, or discontinue our services at any time without prior notice.

    • In the event of such changes, you will be notified, and any active subscriptions will be prorated accordingly.

  6. Contact Us:

    • If you have any questions or concerns about our Returns & Cancellations Policy, or if you wish to cancel your subscription, please contact our customer support team.

By subscribing to our services, you acknowledge that you have read, understood, and agree to abide by the terms outlined in this Returns & Cancellations Policy. Thank you for choosing CBP Duties US.

bottom of page